At Serrina Marth, your privacy is our top priority. This policy outlines how we collect, use, and safeguard your personal information when you purchase short sleeves, long sleeves, or hoodies on our website.
- Personal Information: Full name, email address, phone number, shipping/billing addresses, and payment details (note: we do not store complete credit card data—payments are processed securely by our trusted payment partners).
- Order Information: Purchase details (items, quantities, prices) and your order history.
- Website Usage Data: IP address, browser type, pages visited, and time spent on our site.
- Marketing Preferences: Your opt-in status for receiving promotional emails, newsletters, or offers.
- Process and fulfill your orders (including shipping products and sending order confirmations).
- Provide responsive customer support (address inquiries and resolve purchase-related issues).
- Enhance our website and product offerings (analyze user behavior to identify popular styles, sizes, and site improvements).
- Comply with legal requirements (such as tax reporting and fraud prevention measures).
- We implement industry-standard security protocols, including SSL encryption and secure payment gateways, to shield your personal and payment data from unauthorized access, use, or disclosure.
- We only share your information with vetted third-party service providers (e.g., shipping carriers, payment processors, marketing platforms) that assist with business operations. These partners are contractually bound to protect your data and may not use it for unrelated purposes.
- We never sell, rent, or trade your personal information to third parties for marketing without your explicit consent.
You have the right to:
- Access the personal information we hold about you.
- Request corrections or deletion of inaccurate or unnecessary data.
- Opt out of marketing communications at any time.
To exercise these rights, contact us using the details provided below.
We use cookies (small device-stored text files) to improve your shopping experience—for example, remembering your cart contents and personalizing site content. You can disable cookies via your browser settings, though this may restrict certain features (like saved payment methods).
Our business is based in the United States. If you reside in Canada or another country outside the U.S., your personal information will be transferred to and processed within the U.S.By using our site, you acknowledge that your data may be handled in jurisdictions with data protection laws different from your home country. To maintain data security, we use contractual agreements (e.g., data processing clauses) and technical safeguards with service providers, ensuring your information receives protection consistent with applicable legal requirements in your region.
Canadian customers seeking to access, correct, or delete their personal information (in compliance with Canadian privacy laws) can contact us at
[email protected].
